Q: Is Multiplicity a "remote desktop" application? 
A: No. Each system continues to need its own monitor to display that PC. Multiplicity is used to seamlessly move between multiple machines and control them from one primary PC.

Q: What are the system requirements for Multiplicity?
A: 32-bit Windows XP, 2000, or Server 2003 are required on the primary machine (the one with an attached keyboard and mouse). The secondary machines can be 32-bit Windows XP, 2000*, Server 2003, or x64-versions of Windows XP or 2003 (Itanium's are not supported). Multiplicity does not support legacy operating systems such as Windows 98/ME or 95.

A monitor for each machine is required. Multiplicity is not a VNC or Terminal Services application. Each PC continues to display its output on its own monitor.

A TCP/IP network connection between the machines is also required. This could be through a switch or cable/DSL/wireless router (like you might have at home) or even a Firewire connection between machines.

* Windows 2000 machines currently require a mouse be connected to them, even if it is not being used. Otherwise, the mouse pointer image does not draw. This is an OS limitation at present, but we may be able to work around it in the future.

Q: Does Multiplicity work with Notebook or Tablet computers?
A: It sure does! You can control all of your computers, including Notebooks and Tablets, via a single keyboard and mouse.

Q: Can I copy and paste between the machines?
A: Yes.  When Multiplicity is running, it creates a clipboard between all your machines for handling both text and images. The Pro version also supports copying files and directories between machines.

Q: Does Multiplicity require any specific hardware to be purchased?
A: No, as long as you have the computers/monitors, the network, and the Multiplicity software, you are ready to go.

Q: Does Multiplicity support full screen or windowed mode in applications/games?
A: It supports both seamlessly. Play your favorite full screen video game on one monitor connected to one machine and move your mouse over to the other monitor to begin checking email or visit a website all without your game missing a beat.

Q: Is Multiplicity secure? Does it compromise my network?
A: Multiplicity can assign passwords for access to the secondary machines, in addition to options to restrict connections to your local network or subnet (including non-routeable IP addresses behind a NAT router).

Q: After I install Multiplicity, do I always need to have a keyboard and mouse on the “secondary” (client) computers?
A: No.  All you need is a keyboard and mouse on the “Primary” system. Unclutter your desk by getting rid of those additional keyboard and mice!

* Windows 2000 machines currently require a mouse be connected to them, even if it is not being used. Otherwise, the mouse pointer image does not draw. This is an OS limitation at present, but we may be able to work around it in the future.

Q: How does file copying work between machines?
A: The Pro version enables users to cut/copy a file from Explorer and "paste" it onto other machines and vice versa. At this time, you cannot drag/drop across the screen boundary.

We suggest installing on the secondary machine first (set a password if desired in the configuration wizard) and rebooting. Then, install on the primary machine and configure it to connect (either via the auto-detect functions or entering the IP of the secondary machine).

The most complicated step is making sure your firewall permits traffic on port 30564 and allows the multisrv32.exe/multipl.exe processes access to the network.

Q: What are the differences between the Standard and Pro versions of Multiplicity?
A: The Pro version supports 7 computers (primary and up to 6 secondaries). In addition to text/image clipboard functionality, users can copy files and folders between machines.

Q: Does Multiplicity do anything to the applications/games I’m using?
A: Multiplicity works on the operating system level and doesn’t care what you are doing, and doesn’t interact in any way with any software above the operating system. It’s totally transparent!

Q: If I buy the standard version of Multiplicity, can I upgrade to the Pro version later?
A: Absolutely! But the cost to upgrade to the Pro version is slightly higher than if you had purchased the Pro version initially.

Q: How exactly does Multiplicity work?
A: It works by talking through your internal LAN/Firewire network to machines that have the client. You then set up the "location" of the client machines monitors just as you would on a multi-monitor system. When you move your mouse off the edge of one monitor, Multiplicity then takes control of the computer the mouse "moves" onto.

Q: Any suggestions for getting up and running faster?
A: If your machines have Firewire, you can set up a very easy Firewire network by connecting the Firewire cable between them. 

Another common use is for users who have unused Ethernet ports on their computer (due to them using a wireless network) to connect the various machines using cross-over Ethernet cables.  These provide the easiest to setup scenarios since Multiplicity doesn't have to search your entire LAN for machines. 

Multiplicity will work fine even on machines that are only connected via a traditional LAN setup or even a wireless (802.11b or better) connection.

Q: How do I logon to my machines after rebooting?
A: After the secondary machines reboot, it takes a few seconds to a minute for the service to load (varies by what else is installed on the machine). Once it has loaded, you can move the mouse onto the secondary and logon to the Welcome screen (XP) or domain logons as you normally would.

Pressing Ctrl-Alt-Del to logon to a domain will work, though it may bring up Task Manager on your primary PC. To bypass that, you can press Ctrl-Alt-Backspace when on the secondary PC's to simulate a Ctrl-Alt-Del.

Q: I can't configure my Zonealarm firewall from the system tray on a secondary machine.
A: Zonealarm appears to have some extra security features with regards to mouse clicks. You will need to configure it with a directly attached mouse or via Remote Desktop (if applicable).